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Sales process design index

Please select the article of interest from the menu below. The column on the right provides links to our archives, where you can view entire newsletters.

 

Title Subject Archives

How to convert sales opportunities into sales

Feature: Learn why a conversion rate approaching 100% is undesirable. Why a salesperson and an opportunity management process are not one and the same. And why pep talks and sales quotas are counter-productive.

AdVerb #12

‘Doctor, I think I’ve got tuberculosis!’

Opinion: If we wind back the clock 200 years, we discover a disturbing parallel between the medical profession's diagnostic process and modern marketing thinking.

AdVerb #12

Everything you need to know about your sales process … you can learn on a factory floor!

Feature: If you're struggling to multiply the effectiveness of your sales process, I challenge you to take a wide-eyed stroll around a modern manufacturing facility.

AdVerb #11

From a marketing department’s perspective, every relationship looks like a sales opportunity!

Opinion: Communications targeted at sales opportunities run the risk of damaging valuable relationships.

AdVerb #11

How to establish a clear cause and effect relationship between promotional expenditure and sales

Feature: This article presents a mathematical framework that will enable you to manage each component of your Relationship-centric sales process with absolute precision.

AdVerb #10

How to manage your promotional expenditure with absolute precision

Opinion: If you're not using this simple report to manage your promotional expenditure, I can almost guarantee that you're suboptimising the effectiveness of your sales process!

AdVerb #9

What's a customer really worth?

Opinion:A customer is an annuity: an income stream for the life of your customer relationship!

AdVerb #8

Is your marketing manager redundant?

Feature: The problem with being a marketing manager in a typical service-based firm is that there's precious little to manage. Here's how to design a role for your marketing manager that will provide him with some job satisfaction, and you with a viable return on investment.

AdVerb #6

The difference between advertising and prayer!

Opinion: In other words, if advertising doesn't work, you shouldn't do it at all. And if it does, you should probably do more of it.

Is all unrequested e-mail necessarily spam?

Opinion: Our experience is that e-mail recipients tend to define spam as 'irrelevant e-mails' regardless of whether or not these e-mails come from an opt-in or an opt-out list.

A brief introduction to Relationship-centric Marketing

Special feature: This article describes the methodology that underpins almost everything we do, here at Ballistix.  Relationship-centric Marketing is a marketing model designed to sell services and 'major' products.

Relationship-
centric Marketing

How to promote, present and profit from seminars and workshops

Feature: Seminars and workshops are particularly potent business development tools.  Here's everything you need to know to use them to grow your business.

AdVerb #5

Marketing by numbers: How to dial up next year's sales figures Opinion:  "Don't ask 'what percentage of sales should I spend on advertising?'.   Determine how much you have to invest in promotional activities to acquire a sale -- and then multiply that by the number of units you plan to sell next year."

AdVerb #4

Clicks and mortar

Feature: How to use the virtual world of the Internet to multiply the effectiveness of your real-world marketing activities.

AdVerb #3

Is your salesperson really selling?

Opinion: How to maximise the effectiveness of your salespeople.

AdVerb #3

The nine most terrible words any marketing manager can possibly utter Opinion: The ad doesn't produce sales '... but at least we're getting our name out there!'

AdVerb #2

How to turn customers into clients – and clients into advocates for your business From our archives: tips on building relationships – introducing marketers' 'Ladder of Loyalty'  

 

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Relationship-
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Our marketing methodology recognises that there are two types of customers in the world - and that sales processes should be designed accordingly.


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Justin Roff-Marsh and his team have astonishing ability.  Through brilliant insight, strategic positioning and advertising copy, they have doubled the size of my business in a year.  I cannot believe how lucky I am to have these marketing geniuses working for me.

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Gavin Ross & Co
Portfolio Management


Justin is simply one of the most talented strategic and creative thinkers I've ever come across. His specialty and great passion is working with 'entrepreneurial start-ups' (his words), helping them to create and implement fast-growth marketing strategies.

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Results Corporation


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