Justin Roff-Marsh is the Managing Director of Ballistix, a national marketing consultancy specialising in sales process engineering. He is also one of the founders of Payment Please, the technology-based, debt collection firm.

Justin is Editor of AdVerb, a popular marketing newsletter — published by his agency, and read by more than six thousand business owners and executives around Australia.

He is widely acknowledged as Australia’s foremost expert on the marketing of services and ‘major’ products. And he speaks regularly on this subject at conferences and seminars nationwide.

The companies with which he has an association have a habit of exhibiting rapid – even exponential — growth. (In fact, Justin admits that, as a self-confessed ‘growth-addict’, he is often more bullish about his clients’ growth than even they are!)

Rebecca Stokes heads Ballistix’s marketing logistics division.

She assists clients with special projects, including the recruitment and training of marketing personnel, event promotion and management, and promotional campaign management.

Accordingly, she is a font of valuable insights into the nuts and bolts of Relationship-centric Marketing implementation.

Rebecca has both a Bachelor of Business (management major) and a Post Graduate Certificate (business) from Queensland University of Technology. She also has experience in both the banking and travel industries.

Benn Walker heads Ballistix’s consulting division. After nine years as director and consultant with one of Australia’s better-known business marketing consultancies (Results Corporation Australia), Benn has a solid background in sales process design, marketing strategy development and creative execution.

Clients he has worked with over the years are almost too numerous to mention. Some of the better known include RCI Pacific, Outokumpu, Mercantile Mutual (General Insurance division), Natrad Radiators, Capricorn Society, Jabuna Pty Ltd (the Sunibrite snack food range), Thursday Plantation, Capitalcorp Home Loans, North Point Institute of TAFE, Woodward Clyde.

Hamish Elton has been working with marketing-related technologies for almost 11 years.

Hamish has extensive, hands-on experience with many kinds of marketing databases, including contact management, sales force automation and customer relationship management applications.

He installed his first CRM application in 1989, and has since specialised in this field.

In total, Hamish has overseen over 330 successful CRM implementations.

Hamish’s knowledge of marketing technology and its application is faultless, and his pragmatic, technology-agnostic approach is valued by his clients.

Hamish is also one of the founders of Payment Please.

Related content:

Relationship-centric Marketing

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